gutdoctor.co.uk
How to contact us.
Here at gutdoctor, we've grown!
And, we're in the process of going world-wide,
which has involved a little bit of re-organisation.
For business reasons, the gutdoctor.co.uk web site is now wholly owned and operated by a New Zealand-based company, who specialise in retailing across the web. This company is called WinningTeam New Zealand Ltd, and has the New Zealand registration number 1524688. The move to WinningTeam New Zealand Ltd will enable gutdoctor to address a growing world market, with the same dedication and level of service that it brought to the UK market, over the past few years.
For our customers, the move will be seemless. However, from a business and legal point of view, WinningTeam New Zealand Ltd is now wholly responsible for all advertising and sales, related to the gutdoctor web site, which is in the process of migrating from gutdoctor.co.uk to gutdoctor.com. Hence, all official business and legal correspondences should be routed to the New Zealand address, provided below.
In order to retain the high quality of service enjoyed by gutdoctor customers, WinningTeam New Zealand Ltd has contracted with WinningTeam Uk Ltd, who will be retained to deal with all pre-sales queries and post-sales customers services. And, now that the sales and marketing side of the retail has moved to the WinningTeam New Zealand Ltd servers, Neil and Janine at WinningTeam Uk Ltd can focus all their efforts on providing the personal 'edge' that has been the hallmark of the gutdoctor front-of-house team, over the past few years.
Hence, as before, any pre-sales or customer services queries can be routed to the UK address or telephone number, provided below, where it will receive prompt attention.
Be assured that our valued 'front-of-house' staff, WinningTeam Uk Ltd have total authority to ensure that all our customers receive a quality of service which leaves them with a smile on their face. Because we see happy customers to be an investment in the future...both yours...and ours.
In short...
We are excited that, via the marvel of modern communications technology, gutdoctor now represents the very best combination of service that you can obtain. Via WinningTeam New Zealand Ltd, you will obtain products that are reliably delivered and at a minimal cost, because we sell to a world wide market. Yet, via WinningTeam Uk Ltd, you will have access to the very best nutritional advice, from people that existing gutdoctor customers have grown to trust.
And, speaking of the future, look out for the new gutdoctor.com web site, which goes live on our New Zealand servers in a few weeks time. As befits a world focus, we will soon have a dot-com name! And, while on the new dot dom site, which goes live at the end of March, keep an eye open for the offers that we will be making in the months to come.
As we have said, our new world-focus now enables us to complete more vigorously on price and on quality of product, as well as on the gutdoctor traditional hallmarks of quality of pre-order advice and post order customer services.
In order to minimise our prices, whilst providing a quick and efficient customer service, our primary medium of communication is email. As gutdoctor.co.uk is a wholly owned subsidiary of WinningTeam New Zealand Ltd, please address your mail to: winningteam@gutdoctor.co.uk and type re: gutdoctor products and services in the subject line.
For pre-sales advice and post-sales customer service:
WinningTeam Uk Ltd can be contacted via:
Winning Team UK Limited
PO Box 106
Liskeard
Cornwall
PL14 6WY
Main Office Line : 0870 774 7020
International diallers: 0044 1579 321228
Fax: 0870 774 7009
For those of our customers who like to chat, rather than write...we have a helpline on 0870 774 7008 (local rate within the UK) which is open most week days during UK office hours (excepting Wednesday afternoons).
We also have a facility by which you can place a to place a telephone order, at any time of day or night, on any day of the year, via our sales office on 0870 774 7011. (Please note that the sales line is for orders only. All advice and customer service queries should be routed through the helpline - or via mail or email).
For all business and legal communications, related to the gutdoctor web site: WinningTeam New Zealand Ltd can be contacted via:
WinningTeam New Zealand Ltd
c/o Phillips Fox
50-64 Custom House Key
PO Box 2791
Wellington
New Zealand
International diallers: 0064 4472 6289
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